How it works

The entire engagement starts online. No discovery calls, no callbacks, no waiting for a quote. Here is exactly what happens.

Step 1 — Tell us about your accounts

You answer a short set of questions: how many past-due accounts you hold, how old they typically are, the total amount owed, and your industry. This is how we qualify the work — account age and volume are what determine a contingency rate. It takes about two minutes.

Step 2 — See your rate and sign online

Your contingency rate is presented up front, before you commit to anything, along with the service agreement. There are no upfront fees and no charges of any kind unless we collect — the rate is a percentage of what we actually recover for you. Review the agreement and sign online. That's the engagement; no phone call is part of it.

Step 3 — Submit accounts, recovery starts

You provide the account details — who owes, how much, and any documentation you have. Our licensed team begins professional, compliant outreach: identifying and verifying debtor information, then making contact across mail, phone, email, and SMS as appropriate. You can follow activity through the client portal.

What “the professional way” means here

  • Every debtor contact is courteous and compliant with applicable collection law. Your customers are treated like people, because they are often still your customers.
  • We are a multi-state licensed agency. Collection work is regulated, and we operate inside those regulations as a matter of course.
  • Communication with you is plain and direct: what we're doing, what we've recovered, what happens next.
  • Where standard recovery methods are not enough, escalation paths including legal referral are discussed with you first.

Questions before you start? Contact us or call 602-344-9191.

See your rate in two minutes

Start online in minutes. No upfront fees — you pay only when we collect.

See Your Rate